Rose Restoration has been featured on HGTV, in the homes of Presidents, Senators and Congressmen and probably right next door in your neighbors home! Our skilled technicians have been meticulously trained to prepare and protect surrounding areas prior to restoring marble surfaces. The marble will then be polished using a series of grinding pads that can leave the surface either honed or reflective. We have been a family owned and operated company since 1978. So, you will get the personal touch and pricing of a smaller business, with the expertise and resources of a national organization.
Our residential services include:
Marble Cleaning, Restoration, Polishing & Maintenance
Marble Skin Installation - Protective film to prevent stains & etching
Limestone and Travertine Restoration
Historical Stone Preservation
Marble Skin+ Protective film to prevent stains & etching with Silver Ion Technology
Antimicrobial lacquer for high touch surfaces
Stone Care & Maintenance Guide
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How we are responding to COVID-19:
Keeping a clean and healthy environment in the homes of our customers is our top priority. With the evolving situation surrounding Coronavirus (COVID-19), we want to reinforce that Rose Restoration is here for you, your family, and for our community.
Through our existing safety protocols, we are prepared to leverage our 40 years of commercial cleaning experience to keep your home clean and healthy. We have also enhanced our standard protocols so that our technicians wear gloves and a mask before entering your home and continue wearing them throughout the duration of the project. Prior to entering your home, we will also disinfect our equipment. Our team members have been instructed and have our full support, to stay home with paid sick leave if they feel under the weather. We are also asking our clients to postpone and reschedule any project if someone in their home is feeling under the weather.
We’re here for you and would love the opportunity to help you restore the stone, tile or grout in your home making it as clean and beautiful as possible.
Frequently Asked Questions
Does the restoration process generate dust or leave a residue?
No, we use a wet-polishing system where the dust is contained in water. Water and stone dust are removed with a wet vacuum and disposed of. Our technicians will first protect adjacent walls, baseboards, cabinets, furniture, etc. with paper and plastic to prevent damage. Once complete, protective masking is removed leaving no mess or residue behind.
Is the process loud?
Will there be any odors?
Typically, the polishing process does not produce very strong odors. On the contrary, strippers to remove wax, patching materials to repair chips/cracks and sealers do produce an odor. We recommend ventilating the space as best as possible and turn off any circulating air systems until products dry. If you are concerned or unable to leave the space while we are working, please let us know and we can order low VOC products for your project for an additional cost.
What do I need to do before the work is done?
For floor restoration services please remove all furniture prior to the technicians arriving. For countertops please clear the countertops of all items.
Can the shower be used prior to the work being done?
You can use your shower the morning before we work in it, unless we ask you not to for moisture issues.
Are you sending employees or subcontractors?
Rose Restoration sends only employees to your home. We do not use subcontractors.
Can the technician perform the work without anyone home?
Yes, technicians are trained to enter homes and perform work without direct supervision of a homeowner or property manager. Please let us know if there are special instructions the technicians should follow entering and exiting the property.
Are you licensed and insured?
Yes, Rose Restoration is licensed and insured. Please contact us if a Certificate of Insurance is needed.
Do you offer a warranty?
We guarantee that all of our work is done properly and to industry standards or better.
How do you protect my home’s other surfaces?
Our technicians are equipped with an array of protective tape, paper and plastics to protect and shield adjacent surfaces. Before work begins, our team will take a significant amount of time safeguarding walls, baseboards, furniture, cabinets, etc.. to prevent any damage during from occurring during the restoration process.
How long before I can use the surfaces?
Refinished and sealed surfaces may be used immediately. Grout repairs, caulking repairs, coatings and Marble Skin® require 48 hours before using the surface. Marble Skin® requires a two-week cure time and we ask you not to set heavy items on the surface during the cure.
How do I clean the surfaces after the job is completed?
It is important to use proper cleaning techniques in order to preserve the sealer and finish. Abrasives, harsh chemicals and acidic food or liquid will damage the stone and remove the sealer. We recommend using Dawn dish soap and warm water to clean stone.
How do you dispose of the wastewater?
Dirty water is disposed of down a toilet, or, you may direct us to another interior drain. Technicians filter out sediment and pour only dirty water down the drains per DEQ regulations. If you request off-site water disposal, please let us know and we will send you pricing for this additional service.
Do the faucets and hardware around vanities and sinks need to be removed?
We do not require the removal of faucets and if left in place, they will be safeguarded for protection. In some cases, it may not be possible to service areas behind or in between faucets, so we would recommend a plumber to remove the faucets. If Marble Skin® is being installed, the faucets must be removed by a plumber prior to the arrival.
What are my grout & caulk color options?
If your job requires the repairing or replacing of grout or caulk, we will need to know the exact color prior to arrival. You can find the color options in the grout section on our website.
“I had no idea my marble counter tops were going to look so beautiful. Thank you Rose Restoration for restoring my kitchen ”
— Joanne, Bethesda, MD
— Lila N, Potomac, Maryland
“My guests constantly ask me how I keep my foyer looking like new and it is thanks to Rose Restoration and their amazing crew. I have had them restore all of the stone in my home.”
— Gregory M, DuPont Circle